PayPal, credit cards. If you pay by e-check through PayPal or any other e-check , your payment takes 3-5 business days to process. ( orders will ship out after payment is processed)
US SHIPPING IS ALWAYS FREE ( insure priority mail) . INTERNATIONAL SHIPPING -only selected international locations with a set charge of $30 for Priority Shipping . Deliveries to destinations outside the United Stated may take up to 21 business days to arrive at your local customs office.
Tracking numbers are always provided for your orders, international customers USPS.com sometimes doesn't update tracking info for a week or longer after the item is dropped off. This is completely out of our control , sorry. For packages returned because of incorrect address we will reship after another payment to reship.
Note to international buyers: it is the international buyer's responsibility to pay any and all customs fees and taxes.
If you need an item from our store to be shipped international to the location not listed please convo me to get a quote on shipping charges. Orders ship the same day once the payment is cleared.
Some payments take 24-48 hours to clear .
All orders are shipped Priority mail with tracking.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
There are no refunds, however you can exchange your purchase for something else in our boutique within 7 days of receiving your order. You must notify us immediately that you wish to exchange and let us know which item you would like to exchange for. The original item must be undamaged and unused and have all its original packaging. All sales are final for Custom orders. Custom orders are are non refundable. Thank you
If you need to make payments on an item you like in our store, please contact me . Thank you
We do NOT manipulate our pictures in any way. No fancy lights are used , just indoor or outdoor lights. We try to take as many pictures as possible from many different angles. We also have no issues with making a video of the actual item to show it live. Thank you
Unfortunately we do not accept returns , but you can exchange your item for another item in our store. There are no refunds. Thank you
All international shipping charges include priority shipping and insurance. International buyers are responsible for any additional charges set by your countries customs . If your order is returned to us an additional charge will charged again to ship it back to you.
We take pictures of our gems and now also have video for some of them. We also try to show the sizes again a human hand to give perspective and show the size. If there is a gem that you like and still unsure of the size please reach out and we will make a video just for you to try and give you a better understanding as to how big or small they are. Thank you 😊
We take pictures of the actual item you will receive. If you see something you like , you can always ask for a video of it and we will gladly provide you with it. Thank you